Refund Policy

At Bark N Krumble, we take pride in crafting high-quality, delicious treats for your furry friends. Your satisfaction—and your pup’s happiness—are our top priorities! If you experience any issues with your order, please review our refund policy below.

 

Returns & Refunds

Due to the perishable nature of our treats, we do not accept returns. However, if there is an issue with your order, we’re happy to make it right.

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Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with a photo of the issue. We will either send a replacement or issue a refund, depending on the circumstances.

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Satisfaction Guarantee

We want every pup to love our treats! If you or your dog is not satisfied with your order, reach out to us within 7 days of receiving your treats. We’ll work with you to find a solution—whether that’s a replacement, store credit, or a partial refund.

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Cancellations & Order Changes

Orders can be canceled or modified within 24 hours of purchase. After this time, we begin preparing your order and may not be able to accommodate changes.

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How to Request a Refund

To request a refund or replacement, please email us at barknkrumble@gmail.com with your order number and details about the issue. Our team will respond as soon as possible to assist you.

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Thank you for choosing Bark N Krumble! We appreciate your support and look forward to serving you and your pup!